A pioneer in cloud Contact Center as a Service (CCaaS) solutions and Business Process Outsourcing (BPO), Conduit Global is transforming the customer experience for the digital era. We operate an award-winning omnichannel contact center platform built on industry-leading technologies designed for resiliency and scalability. With more than 25 years of experience planning, deploying and managing cloud contact centers, our consulting, professional and managed services turn our clients’ complex customer engagements into powerful connections. We employ over 3,000 customer experience professionals in eight countries to optimize live customer interactions and solve problems for businesses 24/7 with urgency and care.

Why Conduit Global?

International Provider of Cloud Contact Center and BPO Solutions

Over 3.5 Billion Customer Interactions

Strong Industry and Technology Partnerships (Bright Pattern, Avaya, Cisco)

25 Years of Experience Managing Customer Experiences

Global Footprint – 8 Countries, 16 Locations

Experienced Management Team Comprised of Industry Veterans and Pioneers

Professionally-Trained Agents Capable of Both Inbound and Outbound Service

Contact Center Operations, Digital Channel Management and CX Expertise

Multi-Vendor / Multi -Cloud BIC Platform (Deploy in a Private or Public Cloud)

Global Locations

THE AMERICAS

New York, USA

655 Madison Avenue
New York, NY 10065
+1 212 909 8290

Austin, USA

7600-B North Capital of Texas Highway
Austin, TX
+1 610 997 1112

Memphis, USA

7000 Goodlett Farms
Cordova, TN 38016
+1 901 248 9000

San Antonio, USA

6010 Exchange Parkway
San Antonio, TX 78238
+1 210 767 7000

Greensboro, USA

5420 Millstream Road
McLeansville, NC
+1 336 383 3600

Bethlehem, USA

Park Plaza Professional Center
3400 Bath Pike
Bethlehem, PA 18017
+1 610 997 1000

EMEA

London, UK

2nd Floor Office,
21-22 Warwick Street,
W1B 5NE
+44 870 233 1000

Cardiff, UK

Dumballs Road,
Fusion Point, Tresillian Terrace
CF10 5BF
+44(0) 292055 0000

Dublin, Ireland

East Point Business Park
Block P1,
Dublin,

+353 181 90000

Milton Keynes, UK

Marlborough Court,
1st Floor,
Buckinghamshire,
MK14 6DY

Chatham, UK

1st Floor,
Quayside House,
Pembroke Road,
Kent ME4 4QZ

Paris, France

3, Rue Gramont,
Ile de France
Paris, 75002
+33 170360118

Vienna, Austria

118811 Die Nummer GmbH
Diefenbachgasse 35
1150 Wien

Marrakech, Morocco

Avenue Abdelkrim Khattabi,
Espace Bureaux,
Morocco
+21 2 5 24 31 27 36

APAC

Makati, Philippines

11/F RCBC Plaza Tower 2, 1200
Ayala Ave., cor Sen Gil Puyat
+63 (02) 755-1600

Santa Rosa, Philippines

BTS Facility, SRE 2A Commercial
Sta. Rosa-Tagaytay National Road
Brgy. Don Jose
+63 (02) 756-7500

Awards

Bitnami