A pioneer in cloud Contact Center as a Service (CCaaS) solutions and Business Process Outsourcing (BPO), Conduit Global is transforming the customer experience for the digital era. We operate an award-winning omnichannel contact center platform built on industry-leading technologies designed for resiliency and scalability. With more than 25 years of experience planning, deploying and managing cloud contact centers, our consulting, professional and managed services turn our clients’ complex customer engagements into powerful connections. We employ over 3,000 customer experience professionals in eight countries to optimize live customer interactions and solve problems for businesses 24/7 with urgency and care.

Why Conduit Global?

International Provider of Cloud Contact Center and BPO Solutions

Over 3.5 Billion Customer Interactions

Strong Industry and Technology Partnerships (Bright Pattern, Avaya, Cisco)

25 Years of Experience Managing Customer Experiences

Global Footprint – 8 Countries, 16 Locations

Experienced Management Team Comprised of Industry Veterans and Pioneers

Professionally-Trained Agents Capable of Both Inbound and Outbound Service

Contact Center Operations, Digital Channel Management and CX Expertise

Multi-Vendor / Multi -Cloud BIC Platform (Deploy in a Private or Public Cloud)

Global Locations

THE AMERICAS

Bethlehem, USA

Park Plaza Professional Center
3400 Bath Pike
Bethlehem, PA 18017
Tel : +1 610 997 1000
Email : Info@ConduitGlobal.com

EMEA

London, UK

4th Floor,
Euston House,
24 Eversholt Street,
London,
NW1 1DB
Tel : +44 870 233 1000
Email : Info@ConduitGlobal.com

Cardiff, UK

3 Alexandra Gate,
Ffordd Pengam,
Cardiff,
CF24 2SA
Tel : +44(0) 292055 0000
Email : Info@ConduitGlobal.com

Dublin, Ireland

East Point Business Park
Block P1,
Dublin,

Tel : +353 181 90000
Email : Info@ConduitGlobal.com

Paris, France

3, Rue Gramont,
Ile de France
Paris, 75002
Tel : +33 170360118
Email : Info@ConduitGlobal.com

Marrakech, Morocco

Avenue Abdelkrim Khattabi,
Espace Bureaux,
Morocco
Tel : +21 2 5 24 31 27 36
Email : Info@ConduitGlobal.com

Awards

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